Privacy Policy

1. Information We Collect

Depending on how you use our website and services, we may collect the following information.

A. Information You Provide

When you contact us, register, request information, or purchase a service, we may collect:

• Full name
• Company name
• Business email address
• Phone number
• Billing information
• Business address
• Country and location
• GST or other business identification information, where applicable
• Product or HS Code requirements
• Information included in your enquiries or communications with us

We only request information that is reasonably necessary to provide or improve our services.

B. Payment Information

When you purchase a product or service from Pruthvikart, payments may be processed through third-party payment providers.

We generally do not store complete credit/debit card, banking, or other sensitive payment credentials on our own servers. Such information may be processed directly by the relevant payment service provider according to its own privacy policy and security practices.

C. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website activity
• Referring website
• Date and time of access
• Approximate geographic information
• Cookies and similar technologies

This information helps us maintain website security, understand website usage, improve performance, and provide a better user experience.

2. How We Use Your Information

We may use the information we collect to:

• Provide and deliver our services
• Process orders and payments
• Respond to enquiries and customer-support requests
• Create and manage user accounts
• Provide requested trade-data products
• Understand customer requirements
• Improve our website, products, and services
• Conduct market and product analysis
• Prevent fraud, misuse, and unauthorized activity
• Maintain website and platform security
• Send important service-related communications
• Send marketing communications where permitted by applicable law
• Comply with legal, regulatory, accounting, and contractual requirements

We do not use your personal information for purposes unrelated to our business activities unless required or permitted by applicable law.

3. Trade Data and Business Information

Pruthvikart provides import-export trade data and business intelligence intended to support market research, buyer research, prospecting, and international business development.

Trade information available through our services may include information relating to companies, products, countries, HS Codes, import/export activity, and other commercial information.

Where trade or business information is obtained from public, licensed, commercial, governmental, or other legally accessible sources, we use such information for legitimate business and research purposes.

Pruthvikart does not represent that every company appearing in trade data is currently purchasing a particular product or is guaranteed to become a customer.

Users are responsible for conducting their own due diligence before contacting or doing business with any company identified through our services.

4. Cookies and Similar Technologies

Pruthvikart may use cookies, pixels, analytics tools, and similar technologies to:

• Operate and secure our website
• Remember user preferences
• Understand website traffic
• Measure marketing performance
• Improve website functionality
• Analyze user behavior
• Provide relevant communications or advertising where permitted

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

5. Sharing of Information

We do not sell your personal information merely because you visit our website or contact us.

We may share information with trusted third parties when reasonably necessary to operate our business, including:

• Payment processors
• Website hosting providers
• Cloud and technology providers
• Analytics providers
• Customer-support and communication platforms
• Professional advisers
• Legal or regulatory authorities where required
• Service providers working on our behalf

These third parties may only receive information reasonably necessary for the relevant purpose and may be subject to contractual or legal obligations regarding data protection.

We may also disclose information when required to comply with applicable law, legal proceedings, court orders, governmental requests, or to protect our rights, users, property, or security.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security of information transmitted to or stored by us.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal or regulatory obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment services, or other resources.

Pruthvikart is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of third-party services before providing them with personal information.

9. Marketing Communications

If you provide your contact information, we may contact you regarding:

• Products and services
• Trade-data solutions
• New features
• Offers and promotions
• Business updates
• Relevant industry information

Where required by applicable law, we will obtain appropriate consent before sending marketing communications.

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may still receive essential transactional or service-related communications.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain processing activities
• Request restriction of processing in applicable circumstances
• Opt out of marketing communications
• Raise a privacy-related complaint

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website and services are intended for businesses and users who are legally capable of entering into applicable agreements.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. International Data Transfers

Because Pruthvikart provides services relating to international trade, certain service providers or technology infrastructure may operate in countries other than your country of residence.

Where personal information is transferred across borders, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data-protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we may update the “Last Updated” date displayed at the top of this page.

We encourage you to review this page periodically to remain informed about how we handle information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Pruthvikart handles information, please contact us.

Your Privacy Matters